Burson Dome: A New Way of Listening

Burson-Marsteller’s StudioB presents its newest contribution to digital storytelling: Burson Dome. This new service allows organizations to listen in on social conversations “fenced” to a specific geographic location, space or venue. It enables brands to interact instantly with their online audience in real-time and identify the accounts that are the most engaged at one place. Through the analysis of these interactions, Burson Dome helps organizations identify conversation drivers that will increase the effectiveness of their social media management far beyond an event itself.

Now, what exactly can Burson Dome do?

Burson Dome covers the area where an event, for example, is taking place, ranging from as small as two blocks and as wide as five miles. It is able to sort through photos, videos and reviews in that specific location. Additionally, it identifies the most-engaged influencers and conversation triggers. Burson Dome is perfect for events as a real-time engagement stream and monitors keywords, likes, follows and comments directly from the platform.  Burson Dome can display social conversations on a TV screen or monitor, allowing individuals to view the engagement and foster community empowerment. The display screen can be customized with different backgrounds that change within the established time, including a call-to-action for viewers.

Recently, Burson Dome managed Ford Puerto Rico’s social media engagement at BloggerCon 2015. Throughout the entire event and awards show, Burson-Marsteller monitored the conversation and engaged with users via Ford’s social media handles.  Burson-Marsteller filtered relevant social media mentions to display on a TV screen during the event and interacted on social media with the most relevant influencers. During BloggerCon, Ford received over 3,000 mentions throughout social media, and an estimated reach of 191,000.

What we have done for Ford is easily adaptable to benefit your organization’s needs. If you are looking for a unique route to increase community engagement, Burson Dome is the solution. With its innovative features and experienced digital team at the helm, Burson Dome is a groundbreaking way to boost your organization’s social media presence and influencer engagement.

To find out how your organization may benefit from Burson Dome, please contact StudioB Lead Gabriel Andriollo.

StudioB presents Burson Dome- Burson-Marsteller

The Day Is Finally Here!

Burson-Marsteller Miami is excited to announce our new Instagram account, @bursonmarstellermiamiStay up to date with our latest projects and events B-M Miami will be a part of.  Additionally, learn about our creative team, and take a look behind the scenes of our office fun. B-M Miami is looking forward to connecting with you!

See you on Instagram! Or, as they say, “see you on the gram!”

Burson - Marsteller Instagram Profile

@bursonmarstellermiami

StudioB, More Than Storytelling

Have you ever wondered what happens behind the scenes when StudioB isn’t creating inspiring storytelling? Well, you probably already know that we are constantly striving for the wow factor, but where exactly does it come from?

It stems not only from the creative minds of the team, but also from our ability to delve deep into the fascinating world of analytics.

The true impact social media in Latin America

No, we are not finance, but we work with numbers: data (structured and unstructured), to be more specific. The Analytics Team within StudioB has been intensively working with one of our clients for the past week in understanding the true impact social media has in our economies and lives in Latin America. (i.e. What exactly is the reason why one social media platform is preferred over others? Which platform has the most potential to grow and why? What social media channels should be activated in mass media campaigns related to public health concerns in Latin American countries?)

More than storytelling

Do you have a Facebook account? What about Twitter? Do you use LinkedIn or Snapchat? Maybe Instagram? You probably have answered yes to at least two of these questions. The popularity of social networking is beyond phenomenal.

Did you know? (We know you do but for the purpose of the post, let’s pretend you don’t).

Latin America has more than 327 million connected users, making it the world’s fastest-growing region for Internet penetration. Latin Americans like to watch videos, buy online and share in social media the most.

While these numbers are impressive, it is necessary to rethink not only how and who can best spread ideas, and inspire actions, but also which platform is the best to do so. Companies are learning how to observe social media conversations (big data, interest clusters) and how to validate social media metrics in the hopes of creating value for the business.

In Latin America, nine out of 10 social network users have a Facebook account. The overall amount of users in Latin America is 179 million users, 21 million more than in the U.S. But, what exactly are companies doing with these numbers? Some of them have created engaging profiles from which to generally create brand lift. However, few are truly grasping these numbers to generate experiences from which to humanize brands, inspire communities and delve into conversations that incite actions and strengthen relationships with consumers.

That is why data can help us understand how to better be ourselves on social and engage organically through relevant and compelling stories.

Do you know which social media platform has your highest growth potential? Where you should focus your future initiatives?

Ask StudioB.

 

 

CES 2016: The PR Challenges to Come

As a member of the Global Technology Practice at Burson-Marsteller, I have had the opportunity to represent clients at many events, including CES in Las Vegas. In January, I attended my sixth CES. However, there was something noticeably missing this year: There were only a few products to excite, an observation many journalists I spoke with also noted. In fact, some reporters were even coming up empty-handed when trying to uncover relevant, intriguing stories to share with audiences back home. So, what happened?

Some claim this sudden deficiency of the show’s usual, exciting innovation announcements may be the result of a slowdown in the industry’s growth. According to Accenture, the consumer technology industry’s growth has stalled in response to reduced continuous demand for new smartphones, tablets and laptops. Additionally, new technologies such as Internet of Things (IoT) haven’t created enough impact to reinforce industry expectations. Nonetheless, I believe the industry is finally starting to adjust the pace of innovation to meet to the slower demands of the market.

CES 2016 and innovation

In the past, the industry was noted for its “thirst for innovation.” When I attended my first CES in 2009, it seemed like companies were competing to see who could produce the largest TV, the brightest digital camera images, the most Internet interactions in their devices — simply because it was all so exciting. It didn’t matter whether audiences could afford these innovations.

However, some years later, behavior has shifted as fewer consumers are willing to pay the hefty price tag for these innovations. According to Statista, the market’s intention to purchase a new smartphone or laptop in 2016 was down six percent compared to 2015, down eight percent for televisions and down nine percent for tablets. Echoing this change in consumer behavior, companies at CES this year introduced few new LED screens, only a handful of additions to audio systems and devices, and less-than-notable additions to home appliances.

Our challenge is to create new stories

Now that the product innovation pace is slowing, the major challenge for the PR industry is to create new stories that will help companies continue to benefit their stakeholders. We need content and stories that support our clients’ business objectives. These stories are evolving, just as CES has. Once the world’s largest technology showcase, CES now has a networking arena, a content development platform and an entertainment stage to present breaking news. There were a few remarkable stories that generated good media coverage: Netflix becoming a worldwide entertainment provider, sharing its plans to keep on pace as the industry-leader in every market (except China); our client Ford wowing audiences with real-time demonstrations of the Smart Mobility Plan, which included features such as impressive radars that identify and map movement around a Ford Fusion; and even the overwhelming resurgence of turntables, as audio companies are bringing back classic vinyl records and pay tribute to romance music-lovers (my father included!).

Although industry expectations have changed from five years ago, the stories are still there. However, a company’s ability to identify these stories and make them relevant for the CES audience and their stakeholders will be the key to successful investments at CES in years to come.

This post was published by Rodrigo Castro, a Manager in the Global Technology Practice. The original post can be found on the global Burson-Marsteller blog.

Inside Burson-Marsteller: Get to Know Us

Meet Gabriel Andriollo, a natural-born techie who leads StudioB and digital efforts with a never ending thirst for new knowledge and innovation.

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Gabriel Andriollo, StudioB Lead and Digital Manager

Born and raised in Argentina, Gabriel (or Gabo, as everybody calls him) is constantly tuned in to anything from social media trends, to politics, to worldwide news and even music. His curiosity about the surrounding world is seen in the fresh way of thinking and creative approach that we rely on Gabriel to bring to client work. Another thing we can rely on Gabriel for? The constant, reassuring presence of his miniature Trader Joe’s juicebox at lunch every day.

Gabriel currently serves as our StudioB Lead and Digital Manager. However, outside of his work with StudioB, Gabriel hides a secret talent that just a lucky few coworkers have witnessed…HE SINGS.  Gabriel Andriollo: Digital manager by day, opera singer by night. This could be why this artistic soul easily understands when clients need help tapping into people’s emotions through inspiring digital content.

Gabriel moved to the sunshine state five years ago after a successful career at Burson-Marsteller Argentina, managing clients from the technology and entertainment industry including Intel, HP, SAP, MTV Networks and Discovery Networks. Now in Miami as the leader of StudioB, Gabriel is responsible for the development of integrated communications campaigns that blend traditional and social media platforms. He also manages and helped build Burson-Marsteller Miami’s state-of-the-art TV and production studio, StudioB Live, the only studio of its kind in the Burson network. It is with years of experience and a passion for all things digital that Gabriel delivers excellence for our clients in their campaigns.

Gabriel inspires his team to see each day as a new challenge and a great adventure. He is well-respected for his sense of humor, keen mentorship and expertise in his field. Burson-Marsteller Miami counts itself lucky to include Gabriel in its ranks of dedicated professionals.

Burson-Marsteller Named Latin American Agency of the Year 2015 At SABRE Awards

Burson-Marsteller, a leading global strategic communications and public relations firm, today announced it was named Latin American Agency of the Year at the 2015 Latin America SABRE Awards and also won seven gold SABRE Awards. Presented by leading industry publication The Holmes Report, the awards provide the premier showcase for the best public relations campaigns across the Latin American region. The Latin America SABRE Awards were presented at a ceremony in Sao Paulo on December 2, 2015.

Burson-Marsteller Miami also won Seven Gold SABRE Awards for Campaign Work

In addition to being named Agency of the Year, Burson-Marsteller also won

  • Gold SABRE Award in the Mexico Category – “360° Storytelling” — Ford Mexico with Burson-Marsteller Mexico
  • Gold SABRE Award in the Caribbean & Central America Category – Honduras’ Country Brand Contest—The Government of Honduras with Burson-Marsteller Miami
  • Gold SABRE Award in the South America Category: The Technology for Peace-Building—Microsoft with Burson-Marsteller Colombia
  • Gold SABRE Award in the Public Affairs Category – Yacimientos No Convencionales—Asociación Colombiana del Petróleo with Burson-Marsteller Colombia
  • Gold SABRE Award in the Food & Beverage Category – Sagres-Amstel Launch: Giving the Consumer Freedom of Choice—Heineken with Burson-Marsteller Brazil
  • Gold SABRE Award in the Healthcare Category – Diabetes Urbana—Novo Nordisk with Burson-Marsteller Colombia
  • Gold SABRE Award in the Not for Profit Category – Gen Cero— Fundación Éxito with Burson-Marsteller Colombia

“We are thrilled once again to be named Latin American Agency of the Year by The Holmes Report,” said Don Baer, Worldwide Chair and CEO, Burson-Marsteller. “Burson-Marsteller has been committed to this crucial global region for nearly four decades and our thriving team remains dedicated to excellence on behalf of our clients. This honor and the seven Gold SABRE awards we won tonight showcase the demonstrable impact we make for our clients across industry sectors through our commitment to ideas-driven, evidence-based, results-oriented communications.”

Added Ramiro Prudencio, CEO, Burson-Marsteller Latin America, “We are extremely grateful to again be named Latin American Agency of the Year by The Holmes Report and for the continued trust our clients place in us to help them build their businesses in the region. This honor and the campaign awards underscore the incredible work being done every day throughout our network of 13 wholly owned and three affiliate offices. In 2016 we will celebrate 40 years in this region whose critical importance to the global economy increases every day. We look forward to continuing our tradition of excellence in the region for many years to come.”

 

Burson Miami: We are local, we are global

Burson-Marsteller Miami has been part of the South Florida community for more than 25 years. And while Burson-Marsteller is renowned for its global network  of 73 offices and 84 affiliate offices, together operating in 110 countries across six continents, we are proud to offer our world-class communications capabilities to clients right here in Florida and the Southeast U.S.

For this reason, we are thrilled to now have Karen Guggenheim on board. Karen exemplifies our balance between being local and being global. Born in Nicaragua, Karen grew up in Miami. She has served as Director of Communications and Public Affairs for Colson Hicks Edison P.A., a top national litigation firm based right here in Miami, managing all communications across the Americas. Karen also was a reporter at the Miami Herald. She received her Bachelor’s and Master’s degrees from the University of Miami, and recently completed an MBA at Georgetown University. Here at Burson Miami, she is leading client partners based in Florida and the Southeast U.S. She also spearheads engagements with global organizations coming to market in the U.S. and North American companies expanding internationally. We count ourselves lucky to have Karen leading our team of diverse professionals in Miami.

Burson-Marsteller Miami is here to serve our local community.

At Burson-Marsteller Miami, we are deeply engrained in the local community that we serve. I am a Miami native myself, and am involved in organizations such as Camillus House, which provides humanitarian services to Miami-Dade’s homeless population. Public relations is a demanding field, yet my Burson Miami team still finds time to volunteer with organizations such as Big Brothers Big Sisters, Feed My Sheep, the Miami Circle and La Ventana De Los Cielos. We’re also privileged to partner with local institutions such as Miami Dade College and Florida International University, and support philanthropic organizations TECHO and Americans for Immigrant Justice through our pro bono work.

Burson-Marsteller Miami is here to serve our local community. We’re already working with great companies just up the road in Fort Lauderdale, elsewhere in Florida and the Southeast U.S., and others headquartered around the globe. No matter their home base, we have the capabilities and expertise to help them connect with our local market or on a global scale.

I look forward to sharing more about how our team in Miami is truly living our commitment to Burson-Marsteller, Being More through being local and global, from our Miami roots to our worldwide presence.

By Jorge Ortega

Hispanic Market Perspectives from Burson-Marsteller

Hispanic Heritage Month celebrations are winding down, but there is no slowing the influence of a population that is reshaping today’s America. Is your brand resonating with Hispanic Market consumers?

Fifty-four million strong, Hispanics make up 17 percent of the U.S. population and represent $1.4 trillion in spending power. Fifty-thousand Hispanics turn 18 and become eligible to vote each month, and two Hispanic candidates are vying for the 2016 Republican presidential nomination. There is no denying the impact Hispanics have on the U.S. economy and society.

Hispanic Market is no longer a niche

A comparison was drawn during a recent interview* about the economic force of Hispanics in the U.S., relating the rise in Hispanic purchasing power to the fundamental demographic change that began in the late 1970s when marketers realized women were making 70 percent of all purchase decisions in homes. With the growth in Hispanic spending, marketing to this population is no longer a niche and marketers are once again redefining a new mainstream.

Companies that are successfully engaging with Hispanic consumers leverage evidence-based research to understand the market and cultural trends of this diverse population:

  • Hispanics are the most tech savvy and socially connected group in America
  • English-as-first-language Hispanic Millennials embody more of what marketers describe as “Millennial” behavior – digital, liberal, political, worldly and curious
  • English and Spanish are spoken in 35 percent of Hispanic homes; 22 percent of Hispanics speak only one language
  • By 2030, the Hispanic electorate will grow 40 percent
  • Large populations of different nationalities reside in specific U.S. markets; e.g., 78 percent of Hispanics in Los Angeles are Mexican, more than half of Hispanics in Miami are Cuban

Understanding the Value of Marketing to Hispanics

To learn more about Hispanic market trends, culture and how best to engage with Hispanic consumers, contact Jorge Ortega, Burson Latino Leader.

 * Sol Trujillo, WPP Board Member interview with Burson Latino on Oct. 6, 2015